The company behind DDS Safe solution used by hundreds of dental offices was hit by a ransomware attack and it is working to restore access to client data.
DDS Safe, is a HIPAA Compliant 3 layered online dental backup system that provides dental offices triple the protection of traditional online
The company provides
Unfortunately, the company was the victim of a ransomware attack and it is currently working to restore access to client data.
“At 8:44 a.m.
“Another image shared by members of that Facebook group indicates the ransomware that attacked PerCSoft is an extremely advanced and fairly recent strain known variously as
“Making more and more progress on recoveries, in particular on ones where the decryption completed, but we needed to triage some of the program files, not data files, for the different software programs since they had been sitting idle with the encrypted data.” reads the statement published by the company. “The team is in good stride with those now and I want to send a special thanks out to the teams at Dentrix, Eaglesoft, Carestream, OpenDental, and XLDent. They have been great in this situation to help us resolve any of these issues as quickly as possible.”
The incident caused severe problems to some dental offices that were not able to access to the patient data, including charts, schedule,
According to Brian Krebs, who cited some sources, PerCSoft did pay the ransom to restore the encrypted files.
The company is currently using a
“PerCSoft assures us it is working to restore files as quickly and completely as possible, but restoration is a slow and methodical process that could take several days to complete,” continues DDR.
The company reported the incident to the authorities that is currently investigating the attack.
(SecurityAffairs – DDS Safe, hacking)
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